Connected is a relationship-forward social and dating service operated by Colours Global (“Connected”, “we”, “us”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights you have. By creating an account or using Connected, you agree to this Policy.
1. Information we collect
| Category | Examples | Why |
|---|---|---|
| Account | Email address, password (stored only as a salted hash) | Create and secure your account |
| Profile | Display name, age, photos, bio, interests, verification status, vouches | Show your profile to potential matches |
| Location | Home city/region you choose; optional precise GPS location if you enable “Nearby” | Show nearby people and events; it is always your choice and can be turned off |
| Content | Messages, matches, event RSVPs, reports you submit | Operate the core service |
| Usage & device | App interactions, device type, and a push-notification token | Reliability, safety, and notifications |
| Payment | Subscription status. Card details are handled by Stripe — we never receive or store your full card number | Process optional subscriptions |
2. How we use your information
- To provide trusted introductions, discovery, events, messaging, and matches.
- To verify identity and maintain trust scores and vouches.
- To keep the community safe — detect abuse, review reports, and enforce our Community Guidelines.
- To process subscriptions and event tickets.
- To send service and (with your permission) push notifications.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Optional AI features
If you use an optional AI feature (for example, a suggested opening message or bio polish), the relevant profile snippet is sent to our AI provider (Google Gemini) solely to generate that suggestion. These features are optional and you can simply not use them.
4. Service providers we share data with
We share the minimum necessary data with vetted providers who process it on our behalf:
| Provider | Purpose |
|---|---|
| Supabase | Database, authentication, photo storage, realtime messaging |
| Stripe | Subscription and ticket payments, identity verification |
| Google (Gemini) | Optional AI suggestions |
| OneSignal | Push notifications |
| Eventbrite, Ticketmaster, OpenTable | Event discovery and reservations |
| OpenStreetMap / Nominatim | Converting a place name to a map location |
| LiveKit | In-app video calls between matches |
We may also disclose information if required by law or to protect the safety of our users.
5. Your rights and choices
- Delete your account. You can permanently delete your account and all associated data at any time from Profile → Delete my account. This is immediate and irreversible.
- Access & correction. You can view and edit your profile in the app, or contact us for a copy of your data.
- Location. “Nearby” precise location is off by default; you control it in your device settings.
- Notifications. You can turn push notifications off at any time.
- Depending on where you live (e.g. the EEA/UK under GDPR, or California under the CCPA), you may have additional rights to access, port, restrict, or object to processing. Contact us to exercise them.
6. Data retention
We keep your information for as long as your account is active. When you delete your account, your profile, matches, messages, and related data are removed. Limited records may be retained briefly where required for security, fraud prevention, or legal obligations.
7. Security
Data is encrypted in transit (HTTPS/TLS). Access to the database is restricted by row-level security, and payment card data is handled entirely by Stripe. No system is perfectly secure, but we work to protect your information and to respond promptly to any incident.
8. Children
Connected is only for people aged 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor is using Connected, please contact us and we will remove the account.
9. International transfers
Our providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
10. Changes to this Policy
We may update this Policy from time to time. We will revise the “Last updated” date above and, for material changes, notify you in the app.
11. Contact us
Questions or requests about privacy: privacy@coloursglobal.com.